Assignment 2: Case Study—Virginia Mason Medical Center

This assignment, you must read and analyze a Case Study about a major project to transform
safety, quality of care, and the patient experience at the Virginia Mason Medical Center in
Seattle, Washington. Dr. Gary Kaplan, the CEO of Virginia Mason, led the implementation of
the new management system, which was based on the Toyota Production System (TPS) – Lean
model. The new system was named the Virginia Mason Production System (VMPS).

In the paper, we will evaluate and analyze the challenges faced by Virginia Mason, assess the
advantages and disadvantages of the new approach, and describe the impact of VMPS on
patient services and the patient experience at Virginia Mason.

Follow all instructions as it asks you. Do not deviate.
Write a 6-to-8-page paper that analyzes the Virginia Mason Case Study. 
Be sure to answer the questions below in your paper:
1. Describe two key challenges Dr. Kaplan faced in implementing VMPS at Virginia Mason.
Name two actions taken to overcome those challenges and implement the new system.
2. Articulate the value proposition guiding the decision to implement VMPS. Describe at
least two ways in which this approach adds value to patient services. Be specific with
your examples and justify your choices.
3. Identify and describe an unintended consequence of this effort – i.e., an outcome that
was not intended or foreseen. Was this consequence positive or negative?
4. In what ways was the new management system designed to improve the patient
experience? How far was VMPS successful in achieving this goal?
Your assignment must follow these formatting requirements:
• Typed, double-spaced, using Times New Roman font (size 12), with one-inch margins
on all sides.
• Include a Cover page containing the assignment title, student’s name, professor’s name,
course title, and date.
• Citations and references must follow the formatting instructions found in the JWMI
Writing Standards Guide. Check with your professor for any additional instructions.
Note: The Cover and References pages are not included in the required page length.

Place your order
(550 words)

Approximate price: $22

Calculate the price of your order

550 words
We'll send you the first draft for approval by September 11, 2018 at 10:52 AM
Total price:
The price is based on these factors:
Academic level
Number of pages
Basic features
  • Free title page and bibliography
  • Unlimited revisions
  • Plagiarism-free guarantee
  • Money-back guarantee
  • 24/7 support
On-demand options
  • Writer’s samples
  • Part-by-part delivery
  • Overnight delivery
  • Copies of used sources
  • Expert Proofreading
Paper format
  • 275 words per page
  • 12 pt Arial/Times New Roman
  • Double line spacing
  • Any citation style (APA, MLA, Chicago/Turabian, Harvard)

Our guarantees

Delivering a high-quality product at a reasonable price is not enough anymore.
That’s why we have developed 5 beneficial guarantees that will make your experience with our service enjoyable, easy, and safe.

Money-back guarantee

You have to be 100% sure of the quality of your product to give a money-back guarantee. This describes us perfectly. Make sure that this guarantee is totally transparent.

Read more

Zero-plagiarism guarantee

Each paper is composed from scratch, according to your instructions. It is then checked by our plagiarism-detection software. There is no gap where plagiarism could squeeze in.

Read more

Free-revision policy

Thanks to our free revisions, there is no way for you to be unsatisfied. We will work on your paper until you are completely happy with the result.

Read more

Privacy policy

Your email is safe, as we store it according to international data protection rules. Your bank details are secure, as we use only reliable payment systems.

Read more

Fair-cooperation guarantee

By sending us your money, you buy the service we provide. Check out our terms and conditions if you prefer business talks to be laid out in official language.

Read more
Open chat
You can contact our live agent via WhatsApp! Via + 1 (409) 205-8984

Feel free to ask questions, clarifications, or discounts available when placing an order.

Order your essay today and save 30% with the discount code DISCOUNT